August 2, 2018
Hello All!
Just a short note this month. We are definitely in the thick of summer heat, and it is only July! Just a reminder that you and/or your loved ones should be getting new Medicare cards shortly. Medicare is issuing everyone that is eligible new cards with a different number on them. They will no longer use you Social Security Number as an identifier. When you receive them, make sure we have a copy. It is important for identification and benefit information. If you get their checks or their mail, they will come to you, so please watch for them.
Also, please remember that if there is something you need over the weekend or in the evenings and the staff cannot get to it or they are not sure where it is, feel free to give me a call and I will do my best to get you what you need, even if I have to come in to the facility. There are things that should be left available to staff, but if it isn’t, just give me a call and I will do what it takes to get you what you need. We are a 24 hour/ 7 day a week business and it is not acceptable that you should have to wait for something you need.
Jill Spurgeon, Administrator